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      <image:title>HOME - About The Book</image:title>
      <image:caption>Conflict is inevitable. Most people just don't know what to do with it. Not because they don't care. Because nobody ever handed them the right tools. Conflict Conversations: For Every Relationship That Matters is the book that changes that. Written for every relationship in your life — romantic, family, friendship, and professional — this book does not ask you to avoid conflict or simply survive it. It asks you to move through it. Skillfully. Honestly. With compassion for yourself and the people on the other side of the conversation. Inside you will find practical tools for identifying what a conflict is really about — not just the surface argument but the unmet need and the old story underneath it. You will learn how to regulate yourself before you react, how to lead with empathy without losing your truth, how to say the hard thing without doing damage, and how to repair what felt permanently broken. But the most important conversation in this book is not the one you have with your partner, your coworker, or your family member. It is the one you have with yourself first. Because real peace — the kind that lasts — always starts there.</image:caption>
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  <url>
    <loc>https://www.transcendingtroubles.com/about</loc>
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    <lastmod>2026-06-05</lastmod>
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      <image:title>About</image:title>
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      <image:title>About - About Nicol M. Brown</image:title>
      <image:caption>For thirty years, Nicol M. Brown was the person everyone called when things fell apart. The Fixer. The one who walked into impossible situations and found the path through. As a Chief Human Resources Officer, Nursing Home Administrator, Certified Mediator, Mediator Trainer, and Conflict Dynamics Profiler, she has spent decades helping people navigate their hardest conversations. But she will be the first to tell you — she didn't always apply those same skills in her personal life. That gap between what she knew professionally and what she was living personally is what changed everything. It is what drew her deeper into the internal work. And ultimately, what compelled her to write the book she wishes she'd had twenty years ago. Nicol is the founder of Transcending Troubles Consulting and Mediation Services and the creator of the Conflict Connoisseur brand. Conflict Conversations is her first book. It won't be her last.</image:caption>
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      <image:title>About - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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